Privacy Policy

1. Policy Scope:

This policy applies to personal data collected by Shams through its website and associated communication channels.

II. INFORMATION WE COLLECT

• Data provided by yourself: Name, email, mobile number, subject and content of the message when using the contact form.
• TECHNICAL DATA The type of browser, device, operating system, and pages you visited, for the purposes of operating and improving the Site.

We do not ask you for sensitive data via this website, and please do not send any bank statements or identification numbers via the contact form.

Purpose of the processing

• Respond to your queries and requests.
• Communicate with you about projects, services, or partnership opportunities you have inquired about.
• Operate and secure the site and improve the experience of using it.
• Compliance with regulatory and supervisory requirements.

Regulatory Basis:

Our processing of your data is based on your consent when submitting the form, on legitimate interest in running the company's business and responding to correspondence, or on statutory compliance where it exists.

Data sharing.

We do not sell or rent your personal data. We may share it as needed with service providers who work for us (such as hosting or email) under confidentiality obligations, or with the competent authorities when there is a regular request.

6. Retention period

We retain your data for as long as necessary to fulfill the purpose for which it was collected, or as long as required by the systems, and then it is deleted or anonymized.

7. Data Protection

We have reasonable organisational and technical measures in place to protect your data from unauthorised access, disclosure or alteration. However, no transmission over the Internet can be guaranteed to be completely secure.

8. Your Rights

• View your personal data with us.
• Request to correct or update inaccurate data.
• Request deletion of your data in cases permitted by the system.
• Withdraw your consent at any time without affecting the lawfulness of the previous processing.

To exercise any of these rights, write to us at info@shamstourism.com.sa.

Cookies

The site uses basic cookies to run it. For details see Cookie Policy.

10. Communication

For any query about this policy: info@shamstourism.com.sa or CONTACT PAGE.